1. Overview
PawWalks ("PawWalks — Walk & Claim", "we", or "us") is a mobile app for dog walking, territory exploration, and pet growth tracking. This policy explains how we collect, use, store, and protect your information. By continuing to use the app, you confirm that you have read and understood this policy.
2. We only process data we need
We only process data to the extent needed to provide walk records, territory statistics, map display, and account identification.
3. Data we may process
- Account identifiers: Email address (for email one-time-code sign in) or Sign in with Apple identifier (we store only the anonymous identifier returned by Apple — we never see your Apple ID password).
- Pet information: Pet name, breed, date of birth, weight, and avatar image.
- Walk data: Start/end time, route points (latitude/longitude), distance, duration, territory hexes, and achievements.
- App usage: Preferences (language, theme), interaction logs, device model and OS version (for troubleshooting).
- Feedback: Text you choose to submit via the in-app feedback form.
- Sharing & reports: When you save or share a walk report, the resulting image is generated locally on your device.
- Subscription & payments: Purchases are processed by the Apple App Store. We only receive your subscription status (member or not, expiration date) to unlock in-app features. We never see your payment card information.
4. System permissions
Permissions for location, photo library, camera, and notifications are requested only when you use the corresponding feature. You can revoke them at any time in iOS Settings.
- Location: Used only when you start a walk, view the map, or use location-aware features. The current version only requests "while in use" — we do not request always-on background location.
- Photo library / camera: Used only when you pick a pet avatar or save a walk report.
- Notifications: Used for walk reminders and completion notices.
5. How data is stored
Data is stored locally on your device by default. If you enable sign-in, sync, pet-ID import, or feedback, the necessary data is uploaded to our cloud (built on Supabase) for account identification, backup, support, or cross-device recovery, and retained only as long as needed to fulfil those purposes.
6. We do not sell personal data
PawWalks does not sell personal data and does not use it for cross-app advertising tracking (we do not implement any form of IDFA or cross-site ad tracking).
7. Third-party services
- Apple services: Apple Maps, Apple WeatherKit, Sign in with Apple, App Store In-App Purchase, Photos, and system share are handled by Apple under its own privacy policy.
- Supabase: We use Supabase for authentication and database services that power sign-in, cross-device sync, and pet sharing. Supabase processes the data we store on its servers in line with its own privacy and security standards (see supabase.com/privacy).
8. Data retention
Sign-in state is retained as long as you stay signed in. If you sign out or delete your account, we delete the cloud data associated with your account. Local data stays on your device until you delete the app or clear it via "Mine → Delete account". Subscription transaction records may be kept longer where tax or compliance rules require.
9. Your rights
- Revoke location, photo, or notification permissions in iOS Settings at any time.
- Delete a pet's profile, walks, and territory data inside the app.
- Clear all account information and local data on this device via "Mine → Delete account".
- Email us at zlxcx001@163.com to request access, correction, export, or deletion of account-related data.
10. Children's privacy
PawWalks is not directed at children under 13. We do not knowingly collect personal information from users under 13. If you believe we have, please contact us and we will delete it after verification.
11. International data transfers
Our servers may be located outside your country of residence. When you use accounts or sync, data may be transferred across borders. We apply reasonable technical and organisational safeguards and require our service providers to maintain a level of protection no lower than this policy.
12. Security
We use industry-standard encryption in transit (HTTPS/TLS), key management, and access control. No method is 100% secure. We will notify affected users of any data breach in line with applicable law.
13. Updates to this policy
We may update this policy when the app changes. Material changes will be announced in-app or in the release notes. Continued use of the app constitutes acceptance of the updated policy.
14. Contact us
Email zlxcx001@163.com with:
- App name: PawWalks
- Request type: access / correction / export / deletion / withdraw consent / security
- Account identifier: email or the email linked to your Apple ID
We respond within a reasonable time frame; complex requests may require additional verification.